Reach Our Team by Phone

Viriva Call Center Hours

Our normal business hours are:
Monday to Friday
8:30 AM - 5:00 PM EST

After-Hours Call Center

Monday to Friday
5:00 PM - 8:00 PM EST

Saturday
8:30 AM - 5:00 PM EST


Calls received after normal business hours are forwarded to our after-hours call center. Complex situations may need to be addressed directly with a Viriva staff member.

Mortgage Experts 

Monday to Friday
8:00 AM - 8:00 PM EST

Get to the Right Viriva Team Members:   888-7-Viriva │215-333-1201 │844-884-9725 (Mortgage Experts)

During Normal Business Hours

New Membership Inquiry – Press Option 0 - Get answers about:

  • How to become a member
  • Membership eligibility

Make a Loan Payment – Press Option 1

► Reach the Lending Department – Press Option 2 - Get answers about:

  • Existing Loan or Application
  • Apply for a Loan
  • Learn about our loan offerings

Reach a Member Services Representative - Press Option 3 - Get answers about:

  • Your existing account
  • Online banking help
  • Opening a new service
  • Learn about available banking services

► Reach our Collections Department – Press Option 4

► Reach a Team Member by Extension – Press Option 5

► General Information – Press Option 6 - Get information about:

  • Branch hours
  • Routing number
  • Mailing addresses

During After Hours

Report a Lost or Stolen Credit or Cebit Card – Press Option 2

Connect With Our After-Hours Call Center - Press Option 3

Leave a Message for Our Collections Department - Press Option 4

Leave a Message for a Viriva Team Member by Extension - Press Option 5

Leave a Message and Request a Call-Back - Press Option 7