Important Updates

Coronavirus Updates

The health and safety of our employees, members, and communities we serve remain our highest priority. Before traveling to a Viriva branch, visit this page for up-to-date information about possible branch closures and alerts. This simple step can help you avoid hassle and save time.

► Bank Digitally

Review our list of List of eServices to ensure you can manage your Viriva account digitally. 

► Call Center Hours

Our call center hours remain the same. Viriva is here to answer your calls and respond to your emails. View Call Center Hours.

► Stay Up-to-date

Check back frequently and Follow Us on Facebook for up-to-date information regarding branch closures and changes in hours.

► Here’s what we’re doing to ensure safety for yourself and for Viriva team members.

  • Viriva associates are required to remain at home and quarantine for 14 days if they feel sick and are asked to obtain a doctor’s note before returning to work.
  • Member-facing Associates must wear protective masks and gloves.
  • High traffic areas in our branches will be sanitized throughout the day.
  • Withdrawal and deposit slips will be made available at the teller counter versus being stocked in the lobby.
  • Hand sanitizers are available for both staff and members.
  • Plexi glass shields and floor markers have been installed where appropriate to promote physical distancing.
  • We’ll be strictly enforcing the number of guests permitted in our lobbies at one time.

► Here's how you're being asked to contribute to a safe environment, for both yourself and Viriva team members.

  • If you feel sick, please stay home and utilize our digital banking options.
  • Maintain a six-foot distance from other members and staff.
  • Wear face coverings before entering the branch. We may, however, ask you to briefly remove your face covering to properly identify you before performing a transaction.
  • Bring your own pen to alleviate contamination.
  • Wash your hands frequently.
  • Use your Viriva debit or credit card vs. cash.
Image of text: We're all in this together

Financial Relief Options Available

We understand many of our members may be experiencing unexpected financial hardship due to the Coronavirus (COVID-19) pandemic. Our focus is on you! We’re all in this together and as your partner, we’re here to help you get through it. Get Details