Important Account Notices & Updates

Please review the various important updates and notices below regarding your account. Some actions may be required. This information is accurate as of July 1, 2020. 

► Updated Payments & Deposits Processing Center Mailing Address

We recently updated our loan payment and deposit processing center mailing address. Effective immediately, please mail your payments and/or check deposits to our new address below.

  • Viriva Community Credit Union, 157 York Road, Warminster, PA 18974-4514

If you have automatic payments set up to pay your loan from another financial institution's bill pay service, please provide them with our updated address to prevent delays and possible late payments.

Skip the hassle and use eServices. Conveniently make mobile check deposits or pay your loans using online banking transfers. Get Details Now

► The Mayfair Branch is Permanently Closed 

After much thought and discussion the Board of Directors made the difficult decision to permanently close the Mayfair branch, located at 7346 Frankford Avenue, in Philadelphia. This branch was initially closed due to the COVID-19 pandemic and subsequent rioting/looting in the neighborhood related to the civil unrest and will not reopen.

The Board’s decision is due to concern for the safety and well-being of both our member-owners and staff; the cost of necessary repairs and maintenance to the building as compared to the declining property value; and the popular use of online services such as online and mobile banking access, mobile check deposit service, and our remote loan signing option.

With available remote access services and participation in COOP’s Shared Branching network we can continue to meet the needs of members that may be affected by this decision. Take a Look at some of the convenient options available. We’ve also created communication options you can use to help you connect directly with management that can assist with finding alternate solutions available. Please email, call 215-333-1201, or complete a Contact Request Form.

► Change in Terms - Funds Availability Policy

To comply with regulatory changes, our Funds Availability Policy will be changing effective July 1, 2020, as follows: (a) In the section entitled “Other Check Deposits,” the amount available on the 1st business day after the deposit will be $225; (b) In the section entitled “Longer Delays May Apply,” the amount for aggregating checks deposited in one business day will increase to $5,525 (line item b); and (c) In the section entitled “Special Rules for New Accounts,” funds available on the first day from a day’s total deposit of cashier’s, certified, teller’s and federal, state, local and government checks will increase to $5,525 provided certain conditions are met. Please refer to the Funds Availability Policy Disclosure for reference or contact us with questions.

► Privacy Policy is Available for Review

It is important for us to be able to communicate vital information to members. Current events have shown this to be true now more than ever. While we have honored members’ requests to opt-out of credit union communication, our policy is that we do not permit such opt-outs. Therefore, as of August 10, 2020, if you opted out you will be opted back in to receive periodic communications through email, postal mail, and other applicable forms of communication available to us. If you DO NOT wish to be opted back in to receive communication regarding your account, you must contact us by August 7, 2020.

Federal law requires us to tell you how we collect, share, and protect your personal information, along with what sharing you can limit. Our policy has not changed with the exception of adding rkGoBig, LLC to our list of approved affiliates. Affiliates are companies related by common ownership or control. They can be financial and non-financial companies. Review Our Full Policy Now.